Available courses
- Teacher: Valentine Afong
- Teacher: Sree Appachi
- Teacher: Miriam Miest-Moore
- Teacher: Matt Sharp
This challenge-based micro-course is designed to help you design, build, and test your first CustomGPT by solving a real problem you care about. Whether you’re experimenting with workflow automation, supporting a team process, or creating a tiny assistant for a one-off challenge, this experience is meant to be hands-on, fast-moving, and reflective.
By the end of the course, you will have:
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Identified a meaningful problem to address with AI
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Created and configured a CustomGPT (including instructions + files)
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Tested your CustomGPT with at least one user
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Documented your decisions, results, and reflections
This is about learning by making, not perfection. Let’s build something that matters to you.
- Teacher: Holly Fake
Purpose:
Bias in large language models (LLMs) isn’t just a technical flaw—it’s an ethical challenge that shapes how people experience AI in real-world applications. In this advanced, hands-on challenge, you’ll become an AI ethics investigator, conducting a structured audit to uncover hidden biases within generative AI systems like ChatGPT or Claude.
Over the course of four hours, you’ll test, measure, and document model behavior across identity, language, and context—then translate your findings into an actionable Model Card that reflects responsible AI governance principles.
This challenge is designed for learners ready to move beyond surface-level awareness toward applied ethical analysis and transparent reporting—key competencies for Level 1 proficiency in AI Prompting within the PGP framework.
What You’ll Do:
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Conduct an LLM bias test using controlled prompt variations.
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Identify and classify observed ethical risks across demographic and contextual categories.
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Design a mitigation and transparency strategy through the creation of a Model Card.
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Reflect on ethical implications in your own domain and share findings with peers.
Why Take This Course:
By completing the AI Bias Lab, you’ll:
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Strengthen your ability to detect and articulate bias in AI systems.
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Gain practical experience in responsible AI governance.
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Develop a reusable ethical audit toolkit and reporting framework.
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Position yourself as a thought leader capable of advancing transparent, fair, and accountable AI design.
- Teacher: Holly Fake
This course is primarily geared towards those who hold the T7.7 accountability, "escalate persistent team member performance issues," but is open to anyone who would like to better understand Flexion's feedback escalation process.
By the end of this training, you should understand our feedback processes and be able to deliver feedback effectively, in a consistent and fair way.
- Teacher: Hannah Pilla
Self-paced introductory course on what vertical slices are, why we use them, and how we use them.
- Teacher: Valentine Afong
- Teacher: James Brooks
- Teacher: Deb Judy
- Teacher: Sarah Langford
- Teacher: Meghan O'Meara
- Teacher: Jesse Piascik
- Teacher: Bella Quintero
This self-guided course teaches Flexioneers how to successfully participate in and lead work items—whether as a champion or a volunteer. You’ll learn what work items are, how they fit into Flexion’s ecosystem, the roles and responsibilities involved, the step-by-step process, and best practices for success. The course is short, practical, and reusable for squads, onboarding, and professional growth programs.
- Teacher: Sarah Langford
- Teacher: Bella Quintero
Overview
In a world that often rewards early specialization, is it possible that breadth—not depth—is the real advantage?
In this course, we explore key ideas from Range, where David Epstein challenges the conventional wisdom that success comes from narrowing focus as early as possible. Drawing from research across sports, science, and business, this experience highlights how generalists—people who explore widely, connect ideas across domains, and adapt to new challenges—often outperform specialists in complex, unpredictable environments.
Rather than seeing diverse experiences as a lack of direction, this course reframes them as a powerful source of insight and innovation.
What You’ll Learn
By the end of this experience, you will be able to:
- Explain the difference between “kind” and “wicked” learning environments
- Recognize the advantages of breadth, exploration, and delayed specialization
- Apply analogical thinking to solve complex problems
- Reflect on your own experiences as a source of transferable insight
Why This Matters
Modern work is rarely linear. Problems are ambiguous, contexts shift, and the “right” answer is often unclear.
In these environments, success depends less on narrow expertise and more on the ability to:
- Adapt knowledge across contexts
- Learn continuously and flexibly
- Make connections others might miss
- Navigate uncertainty with confidence
For those working in design, research, learning, or cross-functional teams, this perspective is especially powerful—it validates nonlinear paths and encourages broader exploration as a strategic advantage.
What to Expect
This course combines compelling stories, research insights, and reflective prompts to help you connect the ideas to your own work and career.
You’ll engage with:
- Key concepts and examples from the book
- Scenarios that highlight generalist thinking in action
- Reflection prompts to surface your own “range”
- Teacher: Holly Fake
Overview
Workplaces often expect us to “leave emotions at the door.” But in reality, emotions shape how we think, communicate, and make decisions every day.
In this course, we explore insights from Harnessing Emotions in the Workplace, where Liz Fosslien and Mollie West Duffy unpack how emotions actually function at work—and how to navigate them more effectively. Through research-backed strategies and relatable examples, this experience helps you understand, manage, and productively channel emotions in professional settings.
Rather than treating emotions as distractions, this course positions them as data—signals that, when understood, can improve relationships, communication, and performance.
What You’ll Learn
By the end of this experience, you will be able to:
- Recognize common emotional patterns in workplace situations
- Apply strategies to manage stress, frustration, and uncertainty
- Communicate emotions more effectively and constructively
- Build empathy and navigate difficult interpersonal dynamics
Why This Matters
In modern work environments—especially fast-paced, ambiguous, or high-stakes ones—emotions are unavoidable. Ignoring them doesn’t eliminate their impact; it often amplifies it.
Developing emotional awareness and regulation can help you:
- Prevent miscommunication and unnecessary conflict
- Respond thoughtfully rather than react impulsively
- Strengthen collaboration and trust across teams
- Sustain performance without burnout
This is especially critical in roles that require coordination, leadership, and influence—where how you show up emotionally can shape entire team dynamics.
What to Expect
This course combines practical frameworks, relatable scenarios, and reflection opportunities to help you connect the content to your daily work.
You’ll engage with:
- Key ideas and visuals inspired by the book
- Realistic workplace scenarios
- Reflection prompts to apply concepts in context
- Teacher: Holly Fake
Overview
What makes some groups click—while others struggle, even when they’re full of talented individuals?
In this course, we explore key insights from The Secrets of Highly Successful Groups, where Daniel Coyle uncovers the hidden patterns behind high-performing teams. Drawing on research and real-world examples—from elite sports teams to innovative organizations—this experience breaks down the behaviors that build trust, fuel collaboration, and unlock collective intelligence.
At its core, this course challenges a common assumption: success isn’t about having the smartest people in the room—it’s about how people interact within it.
What You’ll Learn
By the end of this experience, you will be able to:
- Identify the three core skills that drive group success
- Recognize behaviors that build (or erode) psychological safety
- Apply strategies to create stronger connection and belonging in teams
- Reflect on your own role in shaping group culture
Why This Matters
In complex, fast-moving environments, no one works alone. Whether you're designing learning experiences, leading teams, or collaborating across functions, your effectiveness depends on how well your group functions.
High-performing groups don’t happen by accident—they are intentionally cultivated through small, consistent behaviors. Understanding these dynamics can help you:
- Improve collaboration without adding process overhead
- Build trust faster in new or distributed teams
- Navigate ambiguity with stronger alignment
- Create environments where people feel safe to contribute and innovate
What to Expect
This course blends short readings, real-world examples, and reflective prompts to help you connect ideas to your own context.
You’ll engage with:
- Key concepts and stories from the book
- Guided reflection questions
- Opportunities to apply insights directly to your team or projects
- Teacher: Holly Fake
Course Overview
Inspired by the work of Amanda Ripley
What if conflict isn’t the problem—but how we engage with it?
In this thought-provoking micro-course, we explore the dynamics of conflict from High Conflict: Why We Get Trapped and How We Get Out. Challenging the idea that all conflict is inherently bad, this course introduces a more nuanced view: conflict can become destructive when it escalates, but it can also be navigated productively.
Designed for professionals navigating complex interpersonal and organizational dynamics, this course helps you better understand and manage conflict.
Impact
This course moves beyond theory and into action. You’ll explore:
- Techniques for recognizing high vs. productive conflict
- Strategies for interrupting escalation cycles
- Methods for reframing conversations to reduce defensiveness
- Approaches to engaging in conflict with curiosity and clarity
Why This Matters
Conflict is inevitable—but getting stuck in it isn’t. This course empowers you to:
- Navigate difficult conversations more effectively
- Reduce polarization and misunderstanding
- Strengthen problem-solving and collaboration
- Create healthier team and organizational dynamics
- Teacher: Holly Fake
Course Overview
Inspired by the work of Kate Murphy
What if the most important communication skill isn’t speaking—but listening?
In this thought-provoking micro-course, we explore the science of effective listening from You’re Not Listening: What You’re Missing and Why It Matters. Challenging the assumption that listening is passive, this course introduces a more active perspective: Listening is a critical skill that shapes relationships, understanding, and trust.
Designed for professionals working in collaborative environments, this course helps you rethink how you engage with others.
Impact
This course moves beyond theory and into action. You’ll explore:
- Techniques for practicing active and attentive listening
- Strategies for reducing distraction and conversational bias
- Methods for asking questions that deepen understanding
- Approaches to building trust and connection through listening
Why This Matters
In a world full of noise, listening is often overlooked. This course empowers you to:
- Improve communication and collaboration
- Strengthen relationships and trust
- Reduce misunderstandings and conflict
- Create more meaningful and productive interactions
- Teacher: Holly Fake
Course Overview
Inspired by the work of Daniel Pink
What if success wasn’t just about what you do—but when you do it?
In this thought-provoking micro-course, we explore the science of timing from When: The Scientific Secrets of Perfect Timing, challenging the assumption that productivity is constant throughout the day. Instead, this course introduces a more strategic approach: our energy, focus, and decision-making follow predictable patterns that can be leveraged for better outcomes.
Designed for modern professionals balancing competing demands, this course helps you align your work with your natural rhythms.
Impact
This course moves beyond theory and into action. You’ll explore:
- Techniques for identifying your daily energy patterns
- Strategies for scheduling tasks based on peak, trough, and recovery periods
- Methods for using timing to improve decision-making and performance
- Approaches to structuring days and milestones for greater effectiveness
Why This Matters
In fast-paced environments, working harder isn’t always the answer—working smarter in time is.
This course empowers you to:
- Improve productivity without increasing effort
- Make better decisions at the right moments
- Reduce burnout and fatigue
- Optimize performance across your day and projects
- Teacher: Holly Fake
Course Overview
What if better decisions weren’t about speed—but about perspective?
In this thought-provoking micro-course, we explore the concept of farsighted thinking from Steven Johnson’s work, Farsighted: How We Make the Decisions That Matter the Most. Challenging the idea that good decisions come from instinct alone, this course introduces a more deliberate approach: the best decisions are shaped by time, multiple perspectives, and thoughtful exploration of possibilities.
Designed for modern professionals navigating complex and uncertain environments, this course helps you rethink how you approach decisions that have long-term impact.
Impact
This course moves beyond theory and into action. You’ll explore:
- Techniques for mapping possible futures and scenarios
- Strategies for incorporating multiple perspectives into decision-making
- Methods for balancing short-term pressures with long-term thinking
- Approaches to slowing down decisions to improve clarity and outcomes
Why This Matters
In fast-paced environments, decisions are often made quickly—but not always well. This course empowers you to:
- Make more thoughtful and informed decisions
- Reduce bias and narrow thinking
- Increase confidence in complex or high-stakes choices
- Improve long-term outcomes for individuals and teams
- Teacher: Holly Fake
Course Overview
What if thinking didn’t just happen in your brain?
In this thought-provoking micro-course, we explore the groundbreaking ideas from Annie Murphy Paul’s extended mind framework—challenging the traditional notion that cognition is confined to our heads. Instead, this course introduces a more expansive view: our bodies, environments, and relationships are active participants in how we think, learn, and solve problems.
Designed for modern professionals navigating complex work environments, this course helps you rethink productivity, creativity, and learning through a more holistic lens.
Impact
This course moves beyond theory and into action. You’ll explore:
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Techniques for externalizing thinking (visual mapping, note systems)
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Strategies for designing your workspace for cognition
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Methods for using movement to unlock insight
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Approaches to collaborative thinking and co-creation
Why This Matters
In fast-paced, information-heavy environments, relying solely on “brainpower” is limiting. This course empowers you to:
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Reduce cognitive overload
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Improve creativity and problem-solving
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Design better learning and work experiences
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Align with emerging research in cognitive science and learning design
- Teacher: Holly Fake
In this thought-provoking micro-course, we explore the realities of AI through the lens of Janelle Shane’s work, You Look Like a Thing and I Love You: How Artificial Intelligence Works and Why It’s Making the World a Weirder Place. Challenging common assumptions, this course introduces a more grounded perspective: AI is powerful, but often quirky, limited, and shaped by the data and systems behind it.
Designed for modern professionals navigating AI-infused environments, this course helps you understand what AI is—and isn’t—, where it struggles, and how humans and AI can work together to create new and meaningful possibilities.
Impact
This course moves beyond theory and into action. You’ll explore:
- Techniques for understanding how AI systems actually work (and fail)
- Strategies for identifying limitations, biases, and unexpected outputs
- Methods for working with AI in ways that leverage both human and machine strengths
- Approaches to evaluating AI outputs with critical thinking and informed judgment
Why This Matters
In fast-paced, AI-driven environments, misunderstanding AI can lead to overconfidence or misuse. This course empowers you to:
- Build a more accurate understanding of AI capabilities and limitations
- Use AI tools more effectively and responsibly
- Strengthen collaboration between human insight and AI outputs
- Navigate emerging technologies with greater confidence and clarity
- Teacher: Holly Fake
Course Overview
What if numbers didn’t just inform—but actually made sense?
In this thought-provoking micro-course, we explore the core ideas from Making Numbers Count, challenging the common assumption that data speaks for itself. Instead, this course introduces a more effective approach: numbers need context, comparison, and clear framing to become meaningful.
Designed for modern professionals working in data-rich environments, this course helps you rethink how you communicate insights so they are not just presented—but understood and remembered.
Impact
- This course moves beyond theory and into action. You’ll explore:
- Techniques for making numbers concrete and relatable
- Strategies for using comparisons to provide scale and meaning
- Methods for translating data into clear, memorable insights
- Approaches to framing numbers so they support understanding and decision-making
Why This Matters
- In fast-paced, information-heavy environments, simply presenting data is not enough. This course empowers you to:
- Reduce confusion and cognitive overload
- Improve clarity and communication of insights
- Increase the impact of your data and recommendations
- Support better decision-making across teams
- Teacher: Holly Fake
Overview
Why is it so hard to start—and finish—what matters most?
This short course explores the science of motivation, revealing that success isn’t just about discipline or willpower. Instead, motivation is shaped by how we frame goals, track progress, and experience rewards along the way.
In Practice
You’ll explore simple, research-backed ways to:
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Set goals that feel meaningful and motivating (not overwhelming)
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Use progress tracking to build momentum
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Design rewards that sustain effort over time
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Shift from pressure-driven motivation to purpose-driven action
Why It Matters
Motivation isn’t something you either have or don’t—it’s something you can design.
Applying these principles helps you:
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Start tasks more easily
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Stay engaged over time
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Avoid burnout from over-reliance on willpower
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Build sustainable habits that actually stick
- Teacher: Holly Fake
This is the introductory course for Python for Beginners. Please start here if you have no experience coding in Python. This course is self-paced; you can proceed through the course, but need to complete each unit before moving on to the next unit.
With the term Digital Content Production, we describe the production - editing of images, audio documents and video.
In this course, it is necessary to familiarize students with the "remote" computer, the Web Server, and the structure of a website. To achieve that, students will create a Wordpress blog in which they will upload some of the material they have created.
In this course, it is necessary to familiarize students with the "remote" computer, the Web Server, and the structure of a website. To achieve that, students will create a Wordpress blog in which they will upload some of the material they have created.